Welcome to lexitynpet.com. By using this website, browsing products, or submitting an order, you acknowledge that you have read, understood, and agreed to abide by the following Terms of Service. If you do not agree to these terms, please stop using this website.
- Website Services
lexitynpet.com provides modern pet essentials and supplies, including pet grooming, feeding, rest, and household products.
We strive to ensure the accuracy of product information, images, specifications, inventory, and prices on the website. However, due to differences in display devices, product batches, or actual conditions, some product details may vary reasonably.
- Product Prices and Inventory
Product prices and inventory on the website may be adjusted based on actual conditions. We reserve the right to modify product prices, product information, inventory, and website content.
If an order has obvious pricing errors, insufficient stock, payment irregularities, or other issues preventing the order from being completed, we may contact the customer for confirmation or cancellation.
- Order and Payment Terms
When submitting an order, customers should provide true, accurate, and complete order and shipping information.
Orders must be paid for using a valid payment method provided on the website. Successful payment does not guarantee that the order cannot be cancelled under any circumstances. In case of fraud, payment failure, out-of-stock items, or other abnormalities, we may cancel the order and process a refund according to applicable regulations.
Unless otherwise explicitly stated on the order page, all items are sold on a one-time basis. Once a customer completes an order and pays the corresponding amount, no subscription fees, membership fees, or duplicate charges will be automatically incurred for that order.
- Delivery
We will arrange for the processing and delivery of goods after the order payment is completed and confirmed. Specific delivery times are subject to the delivery policy published on the website.
Actual delivery may be affected by carriers, weather, holidays, traffic, incorrect addresses, and other uncontrollable factors. Customers should ensure that they provide accurate and complete shipping addresses and contact information.
- Returns and Refunds
Returns, exchanges, and refunds will be processed according to the return policy published on the website. Eligible customers can submit applications as required.
Once the refund is approved, it will be processed according to the applicable payment method. Actual arrival time may vary depending on the bank, payment institution, or other financial service provider.
- Intellectual Property
The text, product images, graphics, page layouts, designs, icons, website content, and other related materials on this website are protected by applicable intellectual property laws.
Unless expressly authorized, no individual or organization may copy, reproduce, modify, sell, distribute, publicly display, or otherwise use the website content in any unauthorized manner.
Unauthorized use of website content for commercial purposes through automated programs, bulk download tools, or other means is prohibited.
- Acceptable Use
You may browse the website, view product information, create orders, and use the website’s functions normally, subject to compliance with these Terms of Service and applicable laws.
You may not use this website to:
engage in fraud, theft, or other illegal activities;
provide false, misleading, or incomplete information;
access other user accounts or the website system without authorization;
interfere with or disrupt the website server or its normal operation;
upload viruses, malware, or other harmful code;
use automated tools to scrape website content in large quantities;
copy, sell, or use website content for commercial purposes without authorization;
attempt to bypass the website’s security measures or access restricted areas;
use the website to engage in any activities that infringe upon the legitimate rights and interests of others.
If a user violates the above provisions, we may restrict or terminate their website access, cancel related orders, and take other measures permitted by law as necessary.
- Limitation of Liability
We will make reasonable efforts to maintain the normal operation of the website and related services, but we cannot guarantee that the website will not experience technical failures, interruptions, or temporary inaccessibility at all times.
To the maximum extent permitted by law, we shall not be liable for losses exceeding the scope of the law for losses caused by network failures, third-party services, carrier delays, natural disasters, severe weather, or other circumstances beyond our reasonable control.
The limitation of liability in these terms does not apply to liabilities that are expressly prohibited or excluded by law.
- Dispute Resolution
If a dispute arises between you and us related to website services, orders, or goods, both parties should first attempt to resolve the dispute through friendly communication.
If the dispute cannot be resolved through negotiation, both parties may choose an appropriate dispute resolution method in accordance with applicable law, including mediation, arbitration, or litigation in a court with competent jurisdiction.
- Applicable Law
These Terms of Service and all related matters arising from your use of lexitynpet.com shall be governed by applicable federal and state laws of the United States, unless otherwise required by conflict of laws rules.
Any dispute shall be settled to the extent permitted by applicable law by a court or dispute resolution body with competent jurisdiction.
- Modification of Terms
We may update these Terms of Service as needed for website operation, service changes, or applicable laws and regulations.
The updated terms will be posted on this page and will take effect on the date of posting. Your continued use of the website after the terms are updated constitutes your acceptance of the updated terms.