Welcome to lexitynpet.com. We value your personal information and privacy and are committed to protecting your information when you use our website, browse our products, and make purchases. This Privacy Policy explains how we collect, use, and protect your information.

  1. Information We Collect
    When you visit lexitynpet.com, register an account, submit an order, or contact us, we may collect necessary information such as your name, email address, shipping address, phone number, and order information.

When you make a payment, the relevant payment information is usually securely processed by a third-party payment service provider. We do not retain your complete payment account information unnecessarily.

  1. Use of Information
    The information we collect is primarily used for:

Processing and shipping your orders;
Providing customer service and order-related notifications;
Improving website functionality, product display, and shopping experience;
Processing refunds, returns, and related after-sales services;
Preventing fraud, abuse, and other unauthorized activities;
Sending website information or promotional messages when appropriate.

  1. Information Protection
    We take reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, use, modification, or disclosure. However, due to the inherent insecurity of the internet environment, we cannot guarantee that information transmission and storage are completely risk-free.
  2. Cookie Technology
    lexitynpet.com may use cookies and similar technologies to help the website function properly, remember user preferences, analyze website visits, and improve the overall user experience. You can manage or restrict cookies through your browser settings, but some website functions may be affected as a result.
  3. Information Sharing
    We will not sell or rent your personal information indiscriminately. To complete orders and provide website services, we may share necessary information with payment processors, delivery service providers, website technology service providers, and other relevant service providers to the extent necessary.

We may also disclose relevant information in accordance with the law when required by law, to protect the legitimate rights and interests of the website and users, or to address security issues.

  1. Third-Party Services
    The website may use third-party payment, delivery, analytics, or other services. These third parties may process relevant information according to their own privacy policies. We recommend that you review their privacy policies before using related services.
  2. Privacy of Minors
    lexitynpet.com’s services are primarily aimed at users who are legally able to shop online. We will not knowingly collect unnecessary personal information from minors.
  3. Privacy Policy Updates
    We may update this Privacy Policy from time to time based on changes in website operations, laws and regulations, or services. The updated content will be posted on this page and will take effect from the date of posting.